Refund Policy

At Tad AI, we strive to provide the best possible experience for our users. If you are not completely satisfied with our AI music studio platform, we offer a 3-Day Refund Policy to ensure your peace of mind. Please review the following terms and conditions carefully:

Eligibility Criteria

(1) Refund requests are only applicable to subscription credits and must be made within 3 days of your purchase. Refund requests made after this period will not be accepted. For add-on credits, we cannot process any refund requests.

(2) You must not have used more than 50 subscription credits to be eligible for a refund. Any refund requests made after using more than this amount of subscription credits will not be granted.

How to Request a Refund

To request a refund, please contact our support team at [email protected]. Provide us with your account details, purchase date and reason for your refund request. Our team will review your request and initiate the refund process if applicable.

Refund Method

Refunds will be processed using the same payment method used for your original purchase. Our support team aims to respond to all valid refund requests as soon as possible. Your patience and understanding during this period of time is appreciated.

Automatic Renewal Policy

Tad AI's subscription service renews automatically. To avoid being charged for the next billing cycle, you must cancel your subscription manually or contact us in advance. Please ensure that you reach out to our support team via [email protected] with sufficient notice before your renewal date. Failure to do so may result in a new subscription charge, which may be non-refundable.

Disclaimer and Changes

We reserve the right to refuse refunds for any users who violate our Terms. And any changes to this policy will be reflected on this page, so we encourage you to review it periodically and stay informed.

We appreciate your cooperation. If you have any questions about our Refund Policy or require more details, please contact our support team for assistance.